HotelRooms.com Adds Warwick International, Steigenberger, and Turns its Focus...
Doha, Qatar – March 18, 2015. HotelRooms.com is pleased to announce the addition of Warwick International Hotels and Steigenberger Hotel Group to its palate of International Groups that include...
View ArticleBaccarat Hotels & Resorts Debuts With Manhattan Flagship March 18, 2015
Baccarat Hotel & Residences New York Reimagines the Elegance and Perfection of the Legendary French Crystal Maker into a Luxury Lifestyle Hospitality Brand NEW YORK, March 18, 2015—Starwood Capital...
View ArticleFlip.to Turns 33% of Guests Into Trusted Advocates for Sedona Rouge Hotel...
Results in a massive increase in bookings Orlando - March 18, 2015 - With a world-class spa and red rock views, the Sedona Rouge Hotel in Arizona has felt a significant impact from turning their...
View ArticleFrench Riviera Icon, Boscolo Exedra Nice, Joins Marriott’s Autograph...
March 18, 2015: Autograph Collection today adds a third French property to its collection of 24 strikingly independent hotels in Europe, the Boscolo Exedra Nice. The hotel, originally designed by...
View ArticleAHLEI Awards Sanibel Beach Club Certified Guest Service Property Designation
Orlando, Florida, March 2015—The American Hotel & Lodging Educational Institute (AHLEI) has awarded the Sanibel Beach Club on Sanibel Island, Florida, the designation of Certified Guest Service...
View ArticleRitz-Carlton Hotel Company and Fast Consortium to Develop New 250-room...
Chevy Chase, Md., March 18, 2015: The Ritz-Carlton Hotel Company, L.L.C. and Fast Consortium (FEC), a leading Asian property developer, have signed an agreement for the development of The Ritz-Carlton,...
View ArticleHotel Irvine Names Heidi Bergos New Director of Sales and Marketing
Seasoned Hospitality Executive Joins Orange County’s Newest Hotel IRVINE, Calif. – Heidi Bergos, previous director of sales & marketing for Laguna Cliffs Resort & Spa, has been named the new...
View ArticleLarkin Family Partnership Opens New Homewood Suites by Hilton in Burlington,...
BURLINGTON, Vt. and MCLEAN, Va. - Homewood Suites by Hilton, Hilton Worldwide’s international brand of upscale, all-suite, extended-stay hotels, announced today its newest property, Homewood Suites by...
View ArticleAH&LA Disappointed as Seattle Continues to Discriminate Against Franchises
Washington, D.C. – March 18, 2015 – Today, the American Hotel & Lodging Association (AH&LA), the sole national association representing all segments of the 1.8 million-employee lodging...
View ArticleBuilt on its Own Man-Made Island, the 273-key Four Seasons Hotel Bahrain Bay...
BAHRAIN BAY, Kingdom of Bahrain, March 19, 2015 —Rising dramatically above lushly landscaped lawns, gardens and pools, Four Seasons Hotel Bahrain Bay is a striking symbol the country’s growing luxury...
View ArticleGH Pegasus, Hoteles Real de Chihuahua & Starwood to Add 4 Hotels in Mexico
STAMFORD, Conn.— Starwood Hotels & Resorts Worldwide (NYSE:HOT) today announced an agreement with GH Pegasus to open Aloft Tijuana, Aloft Coatzacoalcos and Aloft Poza Rica by the end of...
View ArticleResponding to Social Media Boosts a Company’s Bottom Line, New Research Finds
Medallia study finds that hotels that respond to social media reviews grow occupancy rates faster than social media laggardsPALO ALTO, CALIF., March 19, 2015 — Hotel properties that actively engage...
View ArticleLithuanian Resort and Restaurant Are First Certified Guest Service Properties...
Orlando, Florida, March 2015—The American Hotel & Lodging Educational Institute (AHLEI) has awarded the first Certified Guest Service Property awards to two properties in Vilnius, Lithuania—IDW...
View ArticleLBA Hospitality Completes Renovation of the 78-suite Residence Inn Columbus,...
DOTHAN, AL (March 19, 2015) - After undergoing a renovation of its lobby and guest suites, Residence Inn Columbus held a ribbon cutting ceremony celebrating the hotel’s new look, services and amenities...
View Article4 Questions On How To Know Your Customer
By Katie ScheerGreat service organizations know how to read their customers and respond. Businesses who lose sight or misunderstand who their customers are, what they want, or what matters most to...
View ArticleSmyth, a Thompson Hotel, Appoints Christopher R. Shiel as Director of Sales...
NEW YORK (March 19, 2015) – Smyth, a Thompson Hotel has announced the appointment of Christopher R. Shiel as Director of Sales and Marketing. Shiel brings more than seven years of experience in the...
View ArticleThe St. Regis Atlanta Names Lukus Grace Director of Food & Beverage
Industry Leader To Oversee World-Class Dining ProgramATLANTA (March 19, 2015) – The St. Regis Atlanta, an unparalleled in-town resort located in the elegant enclave of Buckhead, is pleased to announce...
View ArticleBoth Chambers of Congress Overturn the National Labor Relations Board’s...
Washington, D.C. – March 19, 2015 – The American Hotel & Lodging Association (AH&LA), the sole national association representing all segments of the 1.8 million-employee lodging industry, today...
View ArticleBanyan Investment Group Acquires Hampton Inn Terre Haute
Atlanta-based Banyan Investment Group has acquired the Hampton Inn in Terre Haute, Indiana, which is located on a high-visibility 2.5 acre site along Interstate 70. The seven-floor property features...
View ArticleHostmark Hospitality Group Assumes Management of Sheraton Milwaukee...
SCHAUMBURG, IL – March 20, 2015 – Hostmark Hospitality Group announced today that they have assumed management of the Sheraton Milwaukee Brookfield in the Milwaukee suburb of Brookfield, making this...
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